Client portal

Your tickets, contract hours, and team — in one place.

Real-time visibility into the work we're doing for you. Read-only by design — no risk of accidental edits to billing or work records.

  • Open & closed ticketsStatus, last update, and the technician on the case.
  • Submit new ticketsWith urgency and contact preferences.
  • Contract hoursBurn-down chart for the month, with projected end-of-month.
  • Multiple users per companyAdmin, requester, and read-only roles.
Security

Invite-only access. Read-only API connection to our ticketing system means a compromise here can't touch billing or work records. SSO and MFA on the roadmap.

Sign in

Use the email your account manager set you up with.

or

The client portal is invite-only. New users are added by your FTG account manager and receive an email invitation with a one-time setup link.

↘ A peek at what's inside